Getting Help
Official Support Channels
| Channel | Purpose | Link |
|---|---|---|
| Telegram | Announcements, community discussion | See Official Links |
| FAQ | Self-service common questions | FAQ |
Before Submitting a Question
- Check FAQ for existing answers
- Read relevant mechanism documentation (newbie mode, blind box, release, etc.)
- Confirm you are using official links and the correct contract address
Question Type Guide
| Question Type | Recommended Channel |
|---|---|
| Gameplay mechanism unclear | FAQ + corresponding doc section |
| Wallet connection / transaction failure | Wallet Connection + community tech support |
| Subscription not received | Provide transaction hash (Tx Hash) to official support |
| Suspected scam | Stop using suspicious links immediately; report in community |
We Will Never via Support Channels
- Ask for seed phrases or private keys
- Request transfers to personal wallets to "resolve issues"
- DM "insider subscription" links
Media & Partnerships
For media assets and partnership inquiries, contact official community admins or business email (TBD).